EXCHANGE ITEMS POLICY

EXCHANGE ITEMS POLICY


 

1. EXCHANGE ITEMS

Apply to both customers shopping directly at the store and shopping online

- Only applicable to original price, not included in any promotion.

- Customers shopping at store can exchange items within 72h by the time printed on the bill

- Customers shopping online can exchange items within 72h from the receipt.

- Unused merchandise, original labels and packaging, full accessories included. Must have purchase invoice.

- Goods must not be dirty, scratched, or otherwise damaged after purchase.

- Only applicable to exchange the size of the product.

- If the product needed exchange is out of stock, it will be replaced with another product of equal or higher value.

- If the product is defective from the manufacturer and no substitute goods, it will be replaced with another product of equal or higher value.

- Each product is only exchanged 01 times, please consider carefully.


2. PAYMENT

Apply to both customers shopping directly at the store and shopping online

- Goods must meet the requirements of item 1. REQUIREMENTS

- Return shipping will be acceptable when goods are defective from the manufacturer and no substitute goods.

 

May you shopping carefully to avoid the case of goods that cause inconvenience to you

 


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